Here’s a sample Privacy Policy you can use for your website https://maungatours.com/. This is a general template tailored to a small tour operator like Maunga Tours (guided mountain hikes in Rarotonga, Cook Islands), where the site is simple and likely collects minimal personal data (e.g., via phone bookings or basic contact forms).
You should customize it further with your exact details, have it reviewed by a legal professional (especially for Cook Islands or international compliance), and add it as a new page on your site (e.g., https://maungatours.com/privacy-policy).
Privacy Policy
Effective Date: December 12, 2025
Maunga Tours (“we,” “us,” or “our”) operates the website https://maungatours.com/ (the “Website”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We collect only the personal information necessary to provide our guided hiking services and respond to inquiries.
- Information you provide directly:
- Name
- Phone number
- Email address
- Booking details (e.g., date, number of participants)
- Any other information you voluntarily provide when contacting us by phone, email, or through the Website.
- Automatically collected information:
- Basic technical data such as your IP address, browser type, and device information (collected via standard web server logs).
- Cookies or similar technologies (if any are used on the Website) to improve user experience. We do not use cookies for advertising or tracking purposes.
We do not collect sensitive personal information (e.g., health data, payment card details) through the Website. Payment and booking details are handled directly by phone or in person.
2. How We Use Your Information
We use your personal information only for the following purposes:
- To respond to your inquiries and process bookings for our guided hikes.
- To communicate with you about your booking (e.g., confirmations, reminders, weather updates).
- To improve our services and Website.
- To comply with legal obligations or protect our rights.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Sharing Your Information
We may share your information only in limited circumstances:
- With trusted service providers who assist us (e.g., email providers or web hosting), under strict confidentiality agreements.
- If required by law, such as in response to a court order or government request.
- To protect the safety, rights, or property of Maunga Tours, our staff, or others.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, we securely delete or anonymize it.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information (subject to legal obligations).
To exercise these rights, contact us at the details below.
7. International Transfers
As a business based in the Cook Islands, your information may be processed in the Cook Islands or other countries. We ensure appropriate safeguards are in place for any international transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted here with a revised effective date. We encourage you to review it periodically.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Maunga Tours Bruce Goldsworthy Phone: +682 55 995 Email: maungatours@gmail.com Address: Rarotonga, Cook Islands
By using our Website, you agree to the terms of this Privacy Policy.
Thank you for trusting Maunga Tours with your information! We look forward to guiding you on Rarotonga’s beautiful mountain trails. email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Suggested text: Visitor comments may be checked through an automated spam detection service.
